Privacy Policy

1. Introduction

Welcome to A.Insiders ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use our website and services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an Account: Email address, password (hashed and encrypted by Supabase Auth), username, full name, and optional profile information such as bio and avatar URL
• Account Preferences: Color theme preferences, profile image selection (emoji avatars), and other user settings stored in your profile preferences JSONB field
• Use Our Tools: Data you input into our tools (processed entirely client-side and never stored on our servers)
• Submit Comments: Comments, ratings (1-5 stars), and feedback you provide on our tools. You may choose to post comments anonymously, though a user identifier is still required for system security
• Contact Us: Information you provide when contacting our support team via email, phone, or live chat

2.2 Automatically Collected Information

When you use our website, we may automatically collect certain information:

• Tool Usage Data: For authenticated users only, we track which tools you use, usage frequency (usage_count), first use date, and last use timestamp to improve our services
• Account Activity: Account creation date, last login timestamp, session information, and account preferences (such as color theme settings stored in preferences JSON field)
• Comment Metadata: Timestamps for when comments are created and updated, edit status, and anonymous posting status
• Technical Information: Browser type, device information, and basic technical data necessary for website functionality (collected by Supabase for security purposes)

2.3 Information We Do NOT Collect

We are committed to privacy-first practices. We explicitly do NOT collect:

• IP Addresses: We do not collect or store IP addresses (except as may be automatically logged by our hosting provider Supabase for security and abuse prevention purposes)
• Geographic Location: We do not collect GPS coordinates, city, state, country, or any location-based data
• Device Information: We do not collect device fingerprints, hardware identifiers, MAC addresses, or unique device IDs
• Browser Tracking: We do not use cookies for tracking, analytics, or advertising purposes. We do not use web beacons, pixel tags, or similar tracking technologies
• Cross-Site Tracking: We do not participate in cross-site tracking or share data with third-party trackers
• Advertising Data: We do not collect advertising identifiers, ad interaction data, or purchase history
• Third-Party Analytics: We do not use Google Analytics, Facebook Pixel, or any other third-party analytics services
• Anonymous Visitor Data: We do not track tool usage, page views, or any activity from users who are not logged in
• File Contents: We do not collect, store, or transmit file contents processed by our tools. All file processing (encoding, conversion, metadata removal) occurs entirely in your browser
• Passwords: We never see or store your actual password. Passwords are hashed and encrypted by Supabase Auth before storage
• Financial Information: We do not collect credit card numbers, bank account information, or payment details (our services are currently free)
• Biometric Data: We do not collect fingerprints, facial recognition data, or any biometric information
• Social Media Data: We do not collect data from your social media accounts or profiles
• Contact Lists: We do not access or import your contacts, email lists, or address books
• Call or Message Data: We do not collect phone call logs, text messages, or email content
• Browsing History: We do not track your browsing history on other websites or services
• Search History: We do not track your search queries or search history
• Keystroke Data: We do not collect keystroke patterns or typing behavior
• Screen Recordings: We do not record your screen or capture screenshots
• Microphone/Camera Data: We do not access your microphone or camera
• Health Information: We do not collect health data, medical records, or fitness information
• Political or Religious Views: We do not collect information about your political affiliations or religious beliefs
• Race or Ethnicity: We do not collect demographic information about race or ethnicity
• Sexual Orientation: We do not collect information about sexual orientation
• Employment Information: We do not collect employer names, job titles, or employment history (except what you may voluntarily include in your bio)
• Education Information: We do not collect school names, degrees, or educational history (except what you may voluntarily include in your bio)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our services and tools
• Account Management: To create and manage your account, authenticate users, and provide personalized experiences
• Tool Usage Analytics: To understand how our tools are used and improve functionality (authenticated users only)
• User Feedback: To display and manage comments and ratings on our tools
• Communication: To respond to your inquiries, provide customer support, and send important service updates
• Preferences: To save and apply your color theme and other user preferences
• Security: To protect against fraud, abuse, and security threats

4. Data Sharing and Disclosure

4.1 What We Do NOT Share

We are committed to protecting your privacy. We do NOT share, sell, rent, or trade your personal information with third parties except as described below. Specifically, we do NOT:

• Sell Your Data: We never sell your personal information, user profiles, tool usage data, or comments to third parties
• Share for Advertising: We do not share your data with advertising networks, data brokers, or marketing companies
• Share for Analytics: We do not share your data with analytics companies or tracking services
• Share User Profiles: We do not share your profile information (username, name, bio, avatar) with other users or third parties
• Share Tool Usage: We do not share your individual tool usage data with third parties
• Share Email Addresses: We do not share your email address with third parties for marketing or promotional purposes
• Share Comments Privately: While comments are publicly visible on our website, we do not share comment data with third-party services
• Cross-Site Sharing: We do not share your data across different websites or services
• Government Surveillance: We do not voluntarily provide user data to government agencies unless required by law (see Legal Requirements below)

4.2 Limited Data Sharing

We only share your information in the following limited circumstances:

• Service Providers: We share data with trusted service providers who assist us in operating our Services, such as Supabase (database and authentication), under strict confidentiality agreements
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections
• With Your Consent: We may share your information with your explicit consent for specific purposes

4.3 Public Information

The following information is publicly visible on our website:

• Comments and Ratings: Comments and ratings you post on tools are publicly visible to all website visitors. Your username (or "Anonymous" if posted anonymously) will be displayed with your comments
• Tool Statistics: Aggregated, anonymized statistics about tool usage (e.g., "This tool has been used 1,000 times") may be displayed, but individual user data is never shown

You can control what information is public by choosing what to include in your comments and whether to post anonymously.

5. Third-Party Services

4.1 Supabase

We use Supabase as our backend database and authentication service. Supabase stores:

• Authentication Data: Email addresses and hashed passwords in Supabase Auth (auth.users table)
• User Profiles: Extended profile information including username, full name, bio, avatar URL, email (duplicated for convenience), account creation date, last login timestamp, and preferences (JSONB field containing color theme and other settings)
• Tool Usage Records: Tool name, tool URL, usage count, first used date, and last used timestamp (for authenticated users only)
• Tool Comments and Ratings: Comment text, star ratings (1-5), creation/update timestamps, edit status, and anonymous posting flag

Data Security: All data is protected by Row Level Security (RLS) policies:

• Users can only view, update, and delete their own profile data
• Users can only view, insert, update, and delete their own tool usage records
• Comments are viewable by all users (public) but only editable/deletable by the author
• All database operations are restricted based on authenticated user identity

Supabase's privacy policy applies to data stored on their platform: https://supabase.com/privacy

4.2 Have I Been Pwned API

Our Password Tools feature uses the Have I Been Pwned API to check if passwords have been compromised. This service uses k-anonymity protection:

• Only the first 5 characters of the SHA-1 hash of your password are sent to the API
• Your actual password is never transmitted
• The API returns a list of matching hash prefixes, and comparison happens locally in your browser

Have I Been Pwned privacy policy: https://www.troyhunt.com/privacy-policy/

4.3 Tawk.to

We use Tawk.to for live chat support. Tawk.to may collect information you provide during chat sessions. Tawk.to's privacy policy: https://www.tawk.to/privacy-policy/

4.4 Video Download APIs

Our URL to Video Converter tool uses third-party APIs and CORS proxies to fetch video information. These services may log standard HTTP request data. Video URLs you provide are sent to these services for processing.

4.5 CDN Services

We use jsdelivr.net CDN to load the Supabase JavaScript library. Standard CDN logging may apply.

6. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption: Passwords are hashed using secure algorithms before storage
• Row Level Security: Database access is restricted through RLS policies
• Secure Connections: All data transmission uses HTTPS/TLS encryption
• Client-Side Processing: Most tool processing occurs entirely in your browser, with no data sent to our servers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained until you delete your account, including email, username, full name, bio, avatar URL, and account creation date
• Authentication Data: Email and hashed password retained in Supabase Auth until account deletion
• Tool Usage Data: Retained until you delete your account, including tool names, URLs, usage counts, and timestamps
• Comments and Ratings: Retained until you delete them individually or delete your account. Note: Comments are publicly visible to all users
• Account Activity: Last login timestamps and preferences retained until account deletion
• Local Storage: Color theme preferences stored in your browser's localStorage until cleared (not synced with account deletion)

When you delete your account, we will delete or anonymize your personal information from our database tables, except where we are required to retain it for legal purposes. Note that comments posted anonymously may remain visible but will no longer be associated with your account.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your account information, tool usage history, and comments through your profile page
• Correction: You can update your profile information (full name, username, bio, avatar) and preferences at any time through your profile settings
• Deletion: You can delete individual comments or delete your entire account and all associated data at any time through your profile settings. Note: Comments posted anonymously cannot be edited or deleted after posting
• Data Portability: You can request a copy of your data by contacting us
• Opt-Out: You can stop using our services and delete your account at any time. Tool usage tracking only occurs for authenticated users
• Anonymous Usage: You can use most of our tools without creating an account (no usage tracking occurs for anonymous visitors)
• Anonymous Comments: You can post comments anonymously, though a user identifier is still required for system security and RLS policies
• Password Management: You can change your password at any time through your profile settings

To exercise these rights, please contact us at support@ainsidersnetwork.com or use the account management features in your profile.

9. Cookies and Local Storage

We use the following storage mechanisms:

• LocalStorage: We store your color theme preferences in your browser's localStorage for a personalized experience. This data persists across sessions and is separate from your account preferences stored in Supabase
• Session Storage: Used by Supabase for authentication session management and temporary data storage
• Cookies: Supabase may set authentication cookies (sb-access-token, sb-refresh-token) for session management. We do not use tracking cookies, third-party advertising cookies, or analytics cookies
• Supabase Storage: Your color theme and other preferences are also stored in your user profile's preferences JSONB field in Supabase, which syncs across devices when logged in

You can clear your browser's localStorage and cookies at any time, though this may require you to log in again and reset your local preferences. Account preferences stored in Supabase will remain until you change them or delete your account.

For detailed information about our use of cookies, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

Supabase, our primary data processor, operates globally and complies with applicable data protection regulations including GDPR.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes (if you have an account)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@ainsidersnetwork.com
• Phone: (901) 440-7738
• Website: www.ainsidersnetwork.com

14. Compliance

This Privacy Policy is designed to comply with:

• General Data Protection Regulation (GDPR) - European Union
• California Consumer Privacy Act (CCPA) - California, USA
• Children's Online Privacy Protection Act (COPPA) - United States
• Other applicable data protection laws